Introduction
Welcome to One on First (“we”, “us”, “our”). We are committed to protecting the privacy of all visitors to our website, https://oneonfirst.co.za/.
This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access or use the site.
- What Information We Collect
We may collect “Personal Information,” which includes any information that can be used to identify you, such as:
Information You Provide to Us: We collect information you voluntarily provide when you contact us regarding leasing opportunities or other inquiries via email, phone, or potential future contact forms. This may include:
Your full name.
Your email address (e.g., when you email leasing@oriongroup.co.za ).
Your phone number (e.g., when you call 011 718 6452 ).
Your company/business name.
Any other information you choose to provide in your correspondence.
Information Collected Automatically: We may automatically collect certain information when you visit our website, such as:
Your IP address.
Your browser type and operating system.
The pages you view on our site.
The dates and times of your visits.
Standard data collected by web servers and analytics tools (e.g., Google Analytics).
- How We Use Your Information
We use the Personal Information we collect for the following purposes:
To respond to your inquiries, particularly regarding leasing opportunities and available retail space.
To provide you with information about the One on First development.
To send you marketing and promotional communications (with your consent, where required).
To operate, maintain, and improve the functionality of our website.
To comply with legal obligations.
- Disclosure of Your Information
We do not sell, trade, or rent your Personal Information to others. We may share your information with the following third parties under limited circumstances:
Our Leasing Agents and Property Managers: Your information will be shared with our leasing team and property management (e.g., Orion Group) to facilitate leasing discussions and manage tenant relationships.
Service Providers: We may share information with third-party vendors who perform services for us, such as website hosting, data analysis, and email delivery.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users.
- Your Rights under POPIA
As a data subject in South Africa, you have the following rights:
Right to Access: You have the right to request a copy of the Personal Information we hold about you.
Right to Rectification: You have the right to request the correction of any inaccurate or incomplete Personal Information.
Right to Erasure: You may request that we delete your Personal Information, subject to certain legal restrictions.
Right to Object: You have the right to object to the processing of your Personal Information for direct marketing or on other legitimate grounds.
Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Regulator of South Africa if you believe our processing of your information is unlawful.
To exercise any of these rights, please contact us using the details in Section 9.
- Data Security
We implement reasonable technical and organisational security measures to protect your Personal Information from unauthorised access, use, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. - Cookies
Our website may use “cookies” to enhance your experience. Cookies are small text files placed on your device to store data. We use cookies to understand site usage and improve the content and offerings on our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. - Third-Party Links
Our website may contain links to the websites of our tenants or other third parties. This Privacy Policy does not apply to those third-party websites. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy policies. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this policy will indicate when the latest revisions were made. We encourage you to review this policy periodically. - Contact Us (Information Officer)
If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact our Information Officer:
Email: leasing@oriongroup.co.za
Phone: 011 718 6452
Address: 3rd Floor, Orion HQ, 26 Wellington Rd, Parktown, Johannesburg, 2193